Home/Frequently Asked Questions

When we say “leather belt”, we mean real deal! We do not use any cheap substitutes, only real genuine Australian and Italian leather.

All of our belts are made from solid strip of genuine leather. Few of our belts are made from two thinner strips that are bonded together to create unique look.

Australian Made and Owned

We ship all orders as fast as we can, however sometimes it may take up to 10 business days.

Why does it take time?

While some belts are always in stock, some belts are made as ordered. It is simply not possible to keep stock of all belts in all sizes and colours. If you need your order by particular date, please mention it in the order comment. We will do our best to get it to you in time. We offer Express Post option to minimise time in transit.

Once your order is shipped, you will get an e-mail with tracking information. For any delays in transit, please call Australia Post on 13 76 78. We are happy to help, but it may be faster if contact Australia Post directly first.

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We ship all our belts and buckles with Australia Post. Within Australia we offer free shipping with Regular Post.

Express Post option is available as well and attracts flat rate shipping fee of $8.95.

Please note — Express Post is purely shipping method and only affects time in transit. We do prioritise express orders, but there still may be a bit of delay if we have to make your belt.

Please note — while all parcels have tracking number, it is your responsibility to ensure that your mailbox is secure. Australia Post may leave parcels at your premises without signature. This worked OK for most of our customers, but we can offer “signature on delivery” option. Australia Post charges $2.95 for this service. Please let us know if this is your preferred option and we will add it to you order.

All orders outside of Australia are shipped with Australia Post Air Mail and shipping cost is calculated automatically depending on your geographical location and total weight and size of your order.

On a rare occasion item you have purchased is faulty, we will exchange it at no cost to yourself.

As most of the belts are made to order, please make sure you selected the correct size as exchanges may be problematic. If in doubt ask us. General rule of thumb — get next size from pants size. If you wear 36″ pants, get 38″ belt.

Any return will attract 10% re-stocking fee. Shipping fee is not refundable.

Any exchange (other than ones due to our fault) will attract $10.00 shipping fee which will cover handling and shipping in Australia. Exchanges from other countries will attract fee equal to the original shipping fee. We treat each return individually. Please contact us for further instructions before sending an item back. We reserve the right to refuse the return of any item. In case where refund is due, we will credit your original payment method.

There will be no refunds if you specified wrong or incomplete shiping address.

Normally, those parcels will eventually be returned to us by Australia Post and we will re-send them to the right address at a cost of $10 within Australia or original shipping fee for customers outside of Australia.

All our buckles use same mounting mechanism. They are mounted on the BELT TYPE you can purchase from our shop. You can have single belt and put a new buckle on it very quickly. To mount buckle, follow those simple steps:

Mount buckle on Belt
Turn buckle over:
Mount buckle on Belt
Put the belt through bracket on the buckle.
Lock the buttons
That’s all folks!
Mount buckle on Belt

We can make belts in any size. Please note — belt size is the size of waist it will fit, not the length of the belt!
Most of the belts styles can be made in larger sizes up to 70″(175cm).

Please note: sizes from 50″ and up are only available in Black and Brown colors

As a standard, we make all belts in black, tan and brown colours. In addition, we can usually make belts in red, tan, white and blue colours, subject to availability of raw material. If you would like to get a belt in colour not listed on the belt information page, please contact us for availability.

Please note — sizes from 50″ and up are only available in Black and Brown colors.

We created number of articles about belts.

Click here to see them

In order to process your order, we will have to collect some information about you. ALL INFORMATION WE COLLECT WILL STAY WITH BELTS FROM OZ AND WILL NOT BE SHARED WITH ANY OTHER PARTY unless required by law.

We will only ask for information reasonably required to conduct our business.

Any time you access our site it happens via secure connection. Credit card number we collect is never transferred on the Internet in an insecure form. And we do not store your credit card information. You will have to enter it every time you place a new order. Those precautions make sure your credit card number is safe. As a customer you always have access to any information we have about you.

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